FAQ's

Each yard is custom-cut just for you, so we aren’t able to accept returns or exchanges once fabric has been cut. We always recommend ordering a sample first to make sure the color and texture are exactly what you’re looking for. If you have special requests, just send us a quick message, we’re happy to help!

Yes! All orders are processed within our standard 2–3 business days, but if you need your fabric sooner, simply add our Rush Processing option at checkout. We’ll bump your order to the top of the list and ship it within 1 business day.

Once your order leaves our studio, it’s in the hands of the shipping carrier — but we’ll always do our best to help. If your tracking shows delays or issues, please reach out to the carrier directly for the fastest updates. You can also share your tracking info with us and we’ll help guide you on the next best step.

-What if my item is returned to the sender/seller after it's shipped?

If a package is returned to us for any reason, we’ll reach out as soon as it arrives back at our studio. We don’t get advance notifications from the carrier, so we’ll only know once it’s been received. Once it’s in our hands, we can reship your order. Re-shipping costs would need to be covered by the buyer.

We totally understand that timing can be tricky! Our prices are set at the time of purchase, so we can’t offer retroactive discounts. That said, we run promotions regularly, so keep an eye on our newsletter or Instagram for future offers.

We don’t offer price matching or adjustments. This allows us to keep pricing fair and consistent for everyone while focusing on what matters most; curating beautiful, high-quality products and providing exceptional service you can trust.