FAQs

⚜️Do you accept returns, exchanges or alterations on cut fabric after delivery?

Due to the custom nature of the item we do not accept returns, exchanges, or requests for alterations after purchase. We ask that you communicate any specific requests through our message conversation during the order process.

⚜️Do you offer rush processing?

All orders will be processed in our standard 2-3 business days. If you need it SOONER you can select the Rush Processing listing in our shop, and your items will be processed within 1 business day. 

⚜️What if my package is delayed/lost in transit or stolen or return to sender?

HouseofFabrika is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

⚜️What if my item is returned to the sender/seller after it's shipped?

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

⚜️If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

⚜️Can you price match or do price adjustments?

Currently, we don't provide price matching or adjustments. This choice reflects our dedication to upholding fair pricing and securing the long-term success of our business. Concentrating on delivering outstanding products and service enables us to offer you the utmost value and satisfaction as our esteemed customer.